hf77 Privacy Policy – Your Data, Our Responsibility
This Privacy Policy explains what personal data hf77 collects, why we collect it, how we use it, and the rights you have over your own information. We are committed to handling your data with transparency, security and respect.
Introduction
hf77 ("hf77", "we", "us", "our") operates hf77.club, an online casino and sports betting platform serving players in Bangladesh. This Privacy Policy describes how hf77 collects, processes, stores, shares and protects the personal data of users ("you", "your") who register an account, visit hf77.club, or otherwise interact with hf77's products and services. This Policy forms part of our Terms and Conditions. By using hf77.club, you confirm that you have read and understood this Privacy Policy.
We understand that your privacy is important to you. hf77 is built for Bangladesh players, which means we operate with a clear understanding of local payment methods, mobile usage patterns and the trust that players place in us when they share their personal information. We do not sell your personal data. We do not share it with advertisers. We use it only for the purposes set out in this Policy — to operate your account, to process your payments, to comply with applicable legal requirements, and to keep you safe when you play.
All data transmitted between your device and hf77 is protected by 256-bit SSL encryption.
Your personal data is never sold to advertisers, data brokers or any third party.
You can request access to, correction of, or deletion of your personal data at any time.
Privacy-related requests are handled within 7 business days by the hf77 support team.
Information We Collect
hf77 collects two categories of personal data: information you provide directly, and information collected automatically when you use hf77.club.
When you register an hf77 account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you provide us with the following categories of personal data:
- Identity information: full name, date of birth, gender and nationality as provided during registration or KYC
- Contact information: mobile phone number, email address and residential address (district, city and country)
- Identity documents: scans or photographs of your National ID card, passport or driving licence as submitted for KYC
- Payment information: the registered phone number of your bKash, Nagad, Rocket or Upay mobile wallet used for deposits and withdrawals; the last four digits of any bank card used; USDT wallet addresses
- Support communications: the content of any messages you send to hf77 customer support, including the subject of your enquiry and any attachments you provide
When you visit or use hf77.club, we automatically collect certain technical and behavioural data about your device and your usage of the platform. This data helps us deliver the service correctly, detect fraud and improve platform performance:
- Device and browser data: device type, operating system version, browser type and version, screen resolution and device language setting
- Network data: IP address, internet service provider (ISP) and approximate geographic location derived from IP (country and city level only — we do not collect GPS coordinates)
- Session and gameplay data: pages visited, time spent on each page, games launched, bet amounts placed, game outcomes, account balance movements and withdrawal requests
- Cookie and tracking data: session cookies required for account authentication, functional cookies that remember your preferences, and analytics cookies that report aggregate usage patterns (see the Cookies section below)
How We Use Your Personal Data
hf77 uses your personal data for the following purposes only.
Legal Basis for Processing
hf77 processes your personal data on the following legal bases.
Contract performance: The majority of the personal data processing described in this Policy is necessary to fulfil our contractual obligations to you — specifically, to operate your account, to process your deposits and withdrawals, and to provide the gaming services you have requested. Without processing this data, we cannot provide you with the hf77 service.
Legal obligation: Certain processing activities — particularly KYC identity verification and financial transaction record-keeping — are required of hf77 by applicable law. hf77 must collect and retain this data in order to remain compliant with its legal obligations. Legitimate interests: Fraud detection, security monitoring and platform analytics serve hf77's legitimate interest in operating a safe, reliable gaming platform. These processing activities do not override your fundamental privacy rights.
How We Share Your Data
hf77 does not sell your personal data. We share it only in the limited circumstances described below.
hf77 shares your personal data with the following categories of third parties, strictly for the purposes described:
- Payment processors: bKash, Nagad, Rocket and Upay receive your registered phone number and transaction details in order to process your deposit and withdrawal instructions. Visa and Mastercard payment processors receive card data required to process card transactions. USDT transactions are processed on the TRC-20 network and are governed by the public blockchain record.
- Game providers: Evolution Gaming, Pragmatic Play, Ezugi, Spribe and Microgaming receive your session token and anonymised player identifier in order to deliver game content. They do not receive your name, contact details or payment information.
- KYC and identity verification partners: Where hf77 uses a third-party identity verification service to process KYC checks, your identity documents and personal details are shared with that service under a strict data processing agreement. The service may not use your data for any purpose other than completing the verification check requested by hf77.
- Legal authorities: hf77 will disclose personal data to law enforcement agencies, regulatory bodies or courts when required to do so by a lawful order, legal process or applicable regulation. hf77 will only disclose the minimum data necessary to comply with the specific legal requirement.
hf77 does not sell, rent, lease or otherwise commercially transfer your personal data to any third party for their own marketing, profiling or commercial purposes. Your data is used only to operate and improve the hf77 service and to meet our legal obligations. We do not share your data with advertising networks, social media platforms, data analytics companies or any entity whose primary business involves monetising personal data.
Payment Data and Financial Security
How hf77 handles the financial data associated with your deposits and withdrawals.
When you make a deposit or withdrawal at hf77 using bKash or Nagad, the transaction is initiated from your mobile wallet app directly. hf77 receives confirmation of the transaction from the payment processor along with your registered mobile number and the transaction amount. hf77 does not have access to your bKash or Nagad PIN, password or full account balance. This information stays entirely within your mobile wallet provider's systems.
For USDT transactions, hf77 records the wallet address you provide and the transaction hash on the TRC-20 network. Blockchain transactions are publicly visible by their nature. hf77 does not store your private key or seed phrase — these remain exclusively under your own control. You are responsible for the security of your own crypto wallet. hf77 will never ask you to share your private key, seed phrase or wallet password under any circumstances.
Cookies and Tracking Technologies
hf77.club uses cookies to operate the platform and improve your experience.
hf77.club uses three categories of cookies. You can manage non-essential cookies through your browser settings, though disabling certain cookies may affect the functionality of the platform:
- Essential cookies: These cookies are strictly necessary to operate hf77.club. They authenticate your session when you are logged in, maintain your account state between page loads, and protect the platform against cross-site request forgery attacks. You cannot opt out of essential cookies — without them, the site cannot function.
- Functional cookies: These cookies remember your platform preferences — for example, your language setting, preferred display options and whether you have dismissed a platform notification. Disabling functional cookies means your preferences will not be saved between sessions.
- Analytics cookies: These cookies collect anonymised, aggregated data about how players use hf77.club — which pages are visited most frequently, how long players spend on each game category, and which features are used most often. This data is used solely to improve the platform and is never linked back to your individual account or identity.
hf77 does not use advertising cookies, retargeting pixels or cross-site tracking technologies. We do not share cookie data with advertising networks or social media platforms. Our cookie usage is limited strictly to what is required to operate and improve the hf77 platform.
Data Retention
How long hf77 retains your personal data.
hf77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our legitimate operational needs. Specifically: account and identity data is retained for the duration of your active account plus a minimum of 5 years following account closure, in order to meet financial record-keeping obligations. Transaction records are retained for a minimum of 5 years from the date of each transaction. KYC documents are retained for a minimum of 5 years from the date of submission.
Support communications are retained for 2 years from the date of each interaction. Analytics and session data in anonymised, aggregated form may be retained indefinitely for platform improvement purposes. Where you request deletion of your personal data and there is no legal obligation requiring hf77 to retain it, hf77 will delete or anonymise your data within 30 calendar days of receiving your verified deletion request.
Data Security
The technical and organisational measures hf77 uses to protect your personal data.
hf77 takes the security of your personal data seriously. We implement a layered set of technical and organisational safeguards designed to protect your data against unauthorised access, accidental loss, alteration or disclosure. No online platform can guarantee absolute security, but hf77 applies industry-standard best practices across all layers of the platform.
Your Privacy Rights
You have the following rights in relation to the personal data that hf77 holds about you.
You have the right to request a copy of all personal data that hf77 holds about you. We will provide this in a structured, commonly used format within 7 business days of receiving your verified request.
If any personal data that hf77 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update basic account information (such as your email address or phone number) directly from your account settings. For corrections to identity documents or KYC data, please contact support.
You have the right to request that hf77 delete your personal data. This right is subject to certain limitations — in particular, hf77 may be required by law to retain certain financial and identity records for a minimum period even after account closure. Where deletion is not legally possible, hf77 will instead anonymise your data so that it can no longer be linked to your identity.
You have the right to object to the processing of your personal data for any purpose that is based on hf77's legitimate interests rather than a contractual or legal obligation. If you object, hf77 will cease processing your data for that purpose unless hf77 can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent or on a contract with you and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format and to request that it be transferred to another service provider where technically feasible.
To exercise any of these rights, contact the hf77 support team at [email protected] with the subject line "Privacy Request". We will verify your identity before processing any request. We will respond within 7 business days of receiving your verified request. There is no charge for exercising your privacy rights.
Protection of Minors
hf77 is strictly an adult platform. Players must be 21 years of age or older.
hf77 does not knowingly collect or process personal data relating to individuals under the age of 21. If hf77 becomes aware that a player account has been opened by or on behalf of a person under 21 years of age, that account will be immediately suspended, all transactions will be reviewed, and any funds deposited will be returned to their source. If you believe that a minor has opened an hf77 account, please contact [email protected] immediately so that we can take appropriate action.
Changes to This Privacy Policy
hf77 may update this Privacy Policy from time to time.
When we make material changes to this Privacy Policy, we will update the "last updated" date at the top of this page and, where the changes are significant, we will notify active account holders via their registered email address or via a prominent notice on hf77.club. Your continued use of hf77.club following the publication of a revised Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how hf77 protects your personal data.
Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way hf77 handles your personal data, please contact us.
Send your privacy request to [email protected]
Your data is protected. Your games are fair. Explore hf77's full range of casino games and sports betting — Bangladesh's most trusted online platform.